Answer
If the credit card you used to subscribe to the Foxit subscription plan has a higher security standard set, two-factor authentication (3D Secure verification) will be required for any online payment. When your Foxit subscription plan automatically initiates a new renewal cycle, you will receive an email as shown in the image below.This email will include a "Confirm Payment" button. Click the "Confirm Payment" button to access a Stripe-hosted page, where you can enter your credit card information and complete the 3D Secure verification to confirm the payment.
If you do not confirm the payment promptly, we will send you reminder emails on the third, fifth, and seventh days after the payment initiation. If the payment remains unconfirmed within 15 days of the renewal initiation, your subscription plan will be canceled, and you will not be able to renew it unless you place a new order in the future.
Alternatively, you can confirm the payment within 21 days of the renewal initiation by visiting the Foxit website. Here’s how:
1.Log in to your Foxit account at https://www.foxit.com/ using the billing email address associated with your subscription order.
2.Navigate to Plans&Products > My Subscription>Online Subscriptions. On this page, locate the corresponding subscription order. You will find a button labeled Verify the Payment. Click this button to access the Stripe-hosted page, where you can enter your credit card information and complete the 3D Secure verification to confirm the payment.