Customize Email Templates (Header, Content & Footer)

Users can customize all email templates in Foxit eSign. This includes updating the logo, button styling, email content, and email footer shown in any notification or invitation email sent from the account.

Note: This is an on-demand feature. It is available only for accounts where Email Personalization has been enabled. It is only available for Super Admin, Admin, and Setup Admin users.

You can customize the header, content, and footer for the following templates:

All Notification Email Templates

• New Comment On Document
• Contract Renewal Notice
• Envelope Cancelled
• Envelope Executed
• New Signature on Envelope
• Invitation Accept
• New Document Version
• Signatures Removed from Envelope

All Invitation Email Templates

• All templates listed under the Invitation tab.

Steps:

1. Sign in to Foxit eSign.
2. Go to Settings → Email Templates.
3. Select the appropriate tab based on the template you want to edit:

• All Notification Email Templates – for emails sent after actions such as signing, voiding, commenting, or executing an envelope.
• All Invitation Email Templates – for emails sent when inviting recipients to sign.

1. Click the Edit icon under the Actions column for the template you want to update.
2. To update branding (logo and buttons):

• Open the Logo and Button tab.
• Enable or disable the logo.
• Upload a new logo (PNG, JPG, JPEG – up to 2 MB).
• Update button background and text colours.

1. To update email text:

• Open the Email Contents tab and edit the message.

1. To update footer text:

• Open the Email Footer tab and edit the footer content.

1. Click Save to apply changes.

Notes

• Customizations apply only to the specific email template you edit. Each template is configured independently.
• Previously sent emails are not affected. Changes take effect for all new emails sent from the selected template after saving.