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This month’s updates focus on strengthening account security, expanding email template customisation, refreshing the dashboard help experience, and improving the mobile signing experience on iOS.
- Edit Header & Footer for All Email Templates
- Masked API Credentials with Email OTP
- OTP Verification for Sensitive Account Settings
- Refreshed Dashboard Help Section
- Enhanced Document Visibility on Mobile During Signing
- Offline Mode Stability Improvements (iOS)
- In-Person Signing in Offline Mode (iOS)
The ability to customise the header and footer is now available across every email template, giving accounts greater control over the look and feel of every email sent from Foxit eSign.
- Customise logo, button styling, email content, and footer for any Notification or Invitation template
- Available across all Notification email templates and every Invitation template
- Maintain consistent branding for every email sent from the account
- Available for accounts with Email Personalization enabled
Sensitive API credentials are now masked by default and protected with Email OTP verification to reduce the risk of accidental exposure.
- Client ID, Client Secret, and Access Tokens are masked by default in the integration settings
- Account Owners can reveal credentials only after verifying a one-time code sent to the registered email
- Credentials auto-hide again after the session times out or the page is refreshed
- Reduces the risk of credential leakage during screen sharing, recordings, or shoulder surfing
An additional Email OTP step has been added when updating critical account settings to protect against unauthorised changes.
- Email OTP is required for sensitive changes under Company, Custom Branding, and Remote Server Integration tabs
- Applies to actions such as removing or changing the Account Owner and updating personalised sender name and email
- The OTP is always sent to the current Account Owner’s email — even owners must verify before saving
- The Save button is replaced with Verify with 2FA on affected screens to make the requirement clear
4. Refreshed Dashboard Help Section
The Help & Support area on the dashboard now points to up-to-date resources, making it easier to find the latest product information.
- “Join Our Webinars” has been replaced with “Release Notes” on the dashboard
- One-click access to the latest monthly release notes from the Help & Support section
- The support icon hover menu now shows Support Ticket, Knowledge Base, and Release Notes
Document content now renders more clearly on mobile devices during the signing flow, improving readability for signers on phones and tablets.
- Improved image quality and rendering when viewing documents on mobile
- Clearer text and visuals while signing on smaller screens
- Reduces blurriness previously seen when comparing mobile and desktop signing
- Smoother and more consistent signing experience across devices
Several Offline Mode issues on the iOS app have been resolved for a smoother experience when working without an internet connection.
- Home page now displays the correct offline-supported content in Offline Mode
- Offline Documents and Templates lists now show locally available data correctly
- Auto-refresh behaviour corrected to align with the current connectivity state
- Accurate popup messaging when the app resumes from the background
In-Person Signing is now supported in Offline Mode on the iOS app, enabling field users to capture signatures without an internet connection.
- Complete in-person signing offline on documents previously downloaded for offline use
- Ideal for technicians, doctors, and other field users working in low or no-connectivity environments
- Signed documents sync automatically once the device reconnects to the internet
- Signature certificate is generated once connectivity is restored
We value your feedback—please share your suggestions with us at esignsupport@foxit.com to help shape future enhancements.