Answer
How to Change Your Credit Card on Foxit via Payment Option Management
1. Go to the Foxit Account Page
Open your browser and navigate to:
https://www.foxit.com/account/?tab=Payment+Option+Management
2.Log In to Your Account
Enter your email and password to access your Foxit account.
3. Access the Payment Option Management Tab
Once logged in, you should land directly on the Payment Option Management tab.
If not, click the "Payment Option Management" tab under Management from the navigation menu.
4.Add a New Credit Card
Click the “Add New Credit Card" button.
A pop-up window will appear. Enter your new card details (card number, expiration date, CVV, etc.).
Click the “Set as Default” button next to it to make it your primary payment method.
Click “Continue” to add the new card.
5.Remove the Old Card (Optional)
If you no longer want to keep the old card on file:
Click the “Trash” icon button next to the old card.
Confirm the removal if prompted.
If a subscription under your account shows "Payment Failed," after updating your credit card on Foxit, please click "Pay Now" button for the plan to complete the payment immediately.
Note: When transferring your Foxit PDF Editor/Foxit PDF Editor+ subscription, including the Foxit Admin Console super admin, to a new Foxit account, it is essential to update the credit card information under the new account, even if you plan to continue using the same credit card. Otherwise, during future subscription renewal cycles, while the payment will be charged to the credit card linked to the new account, the renewal invoice and receipt issued by the Stripe payment platform may still be sent to your old Foxit account.
To update the credit card while continuing to use the original card, follow these steps:
- Add a new credit card, set it as the default card, and delete the original card
- Re-add the original card, set it as the default card again, and delete the new card.
This ensures payments are charged to the original card, and invoices/receipts are sent to the new Foxit account.