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How to check LAN settings

Explains how to check local area network (LAN) and proxy settings that can affect Foxit software activation and licensing.

Answer

The article explains how to kick-off troubleshooting when meeting error "Sorry, we can't connect to our servers."

Please check your Internet Options settings as shown below.
1. Press Windows Key + S and enter internet options.
2. Select Internet Options from the list of results.
3. Navigate to the Advanced tab and enable TLS 1.0, 1.1, 1.2 and 1.3

4. Navigate to the Connections tab > LAN settings > enable Automatically detect settings

After completing the above settings, try to activate Foxit PDF Editor again.